Terms & Conditions

Terms & Conditions

B&B Pappilon born with the desire to offer their guests a discreet stay in a private and comfortable rooms, combining the choice of respect for the environment to that of the well-being of its guests.
For this purpose the following will indicate the mode of operation of the structure starting from booking to check in and check out.

Reservation:

Reservations can be made directly from the website by accessing the grid, for special needs you can communicate with the staff by e-mail and in cases that require it by phone.

Check In / Check Out:

– Check In from 14:00 untill 20:00
– Check Out before 12:00
– Customers are requested to communicate any changes on their time of arrival or departure.

 

Chek in and access to the facility:

Guests can access the property from 01:00 pm until 08:00 pm. In special cases, to be notified in advance by e-mail, access to the facility could also take place at different times. Upon arrival guests will be asked to confirm the period and the payment of the agreed price minus the deposit already paid, will be given a magnetic badge that allows our guests free access to their own room and the common parts of the structure for all the period of stay. Inside the rooms guests will find everything they need for breakfast, included in the cost of the room, and a range of drinks and snacks that will be charged on departure. The staff of B&B Papillon will be present in the building during the check in and check out, and every day from 12 am to 02:00 pm for cleaning the rooms and linen change. Will be available to guests for the name and telephone number of an employee for urgent needs. The common areas are equipped with a video surveillance system.

Check out:

At the end of the period of stay, guests are required to vacate the room by 01:00 pm the day of departure and return of magnetic badge. Any need for temporary accommodation will be communicated to staff with adequate notice. Before leaving the facility will be regulated payments of any extra services already provided by the host.

Payment Policy:

– At reservation no payment is due: Credit Card detail just asked to make the reservation.
– At check in: payment 100% by Credit Card or cash.

B&B Papillon will confirm your reservation by email.

Cancellations and Penalty Policy:

In case of cancellation received at B&B Papillon by email or telephone at least 48 hours before the booked day no debit will be made on the credit card provided, for cancellations received by mail or telephone after the above deadline or for lack of physical presentation, the cost of the first night will be charged on the credit card provided.

General Conditions of lease and method of use.

The use of extra beds may only be used with prior authorization at the time of booking and upon payment of a license fee.

– No smoking inside

Services

The owner is not responsible for any interruption of services caused by supply companies or force majeure. In case of failure to facilities and equipment the owner will be required to repair them in the shortest possible time. In the above mentioned cases the customer will not be entitled to any refund.

Prices include:

Breakfast, bed linen is changed after the third day of stay.