Privacy Policy

B&B Papillon Privacy Policy

Protecting your privacy is one of our main goals.

(Last updated: 22nd May 2018)

 

B&B Papillon S.r.L. with registered office in Via Macedonio Melloni, 18 – 20129 – Milano (hereafter “B&B Papillon“) is constantly committed to protect the online privacy of its customers.

This document will allow you to know our privacy policy to understand how your personal information is handled and to allow you, where appropriate, to consent to the processing of your personal data expressed and aware in the sections of the site where you are required to provide personal data.

The information and data provided by you will be processed in compliance with the provisions of the Regulations and the confidentiality obligations that inspire B&B Papillon‘s activities.

According to the rules of the Regulation, the processing carried out by B&B Papillon will be based on the principles of lawfulness, correctness, transparency, purpose and retention limits, data minimization, accuracy, integrity and confidentiality.

1. Data controller and Data Protection Officer
2. Personal data that will be processed
a. Navigation data
b. Traffic data
c. Cookies Policy, Disclosure pursuant to art. 13 and 14 GDPR
3. Purpose of the processing
4. Legal basis and mandatory or optional nature of the processing
5. Recipients of personal data
6. Transfers of personal data
7. Storage of personal data
8. Rights of the interested party
9. Changes

1. Data controller and Data Protection Officer

The Data Controller performed through the B&B Papillon Website is responsible for data protection ( Data Protection Officer or “DPO”).

The DPO is available for any information concerning the processing of personal data of bed-and-breakfast-milano.it

You can contact the DPO by writing to: dpo@bed-and-breakfast-milano.it.

2. Personal data processed

For processing personal data we mean any operation or set of operations, performed with or without the aid of automated processes and applied to personal data or sets of personal data, such as collection, registration, organization, structuring, storage, adaptation or modification, extraction, consultation, use, communication by transmission, diffusion or any other form of making available, comparison or interconnection, limitation, cancellation or destruction.

We inform you that the personal data processed by the website are the following:

a. Navigation data

The computer systems and software procedures used to operate the Site acquire, during their normal operation, some Personal Data whose transmission is implicit in the use of Internet communication protocols.

These information are not collected to be associated with identified interested parties, but by their very nature could, through processing and association with data held by third parties, allow users to be identified.

This category of data includes IP addresses or domain names of the computers used by users who connect to the Site, the addresses in the Uniform Resource Identifier (URI) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (success, error, etc.) and other parameters related to the operating system and the user’s computer environment.

These data are used for the sole purpose of obtaining anonymous statistical information on the use of the Site and the sites of our customers and to check its correct functioning, to identify anomalies and / or abuse, and are deleted immediately after processing.

The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site or third parties: except for this possibility, the data on web contacts do not persist for more than fourteen days, unless requested by user (ex: access to the user’s personal pages within bed-and-breakfast-milano.it which summarize the services used, the information published, etc.).

b. Traffic data

As part of the e-mail service, bed-and-breakfast-milano.it deals with some data for the purpose of transmitting communications on the electronic communications network. These data are those listed in the Legislative Decree 30 May 2008, n. 109, and in particular they are:

  • IP address used and e-mail address and possible further identification of the sender;
  • IP address and fully qualified domain name of the email exchanger host, in the case of SMTP technology or any type of host related to a different technology used for the transmission of communication;
  • e-mail address, and possible further identification, of the recipient of the communication;
  • IP address and fully qualified domain name of the email exchanger host (in the case of SMTP technology), or any type of host (relative to a different technology used), which provided the delivery of the message;
  • IP address used for receiving or consulting the e-mails by the recipient regardless of the technology or protocol used;
  • date and time (GMT) of the connection and disconnection of the user of the e-mail service on the Internet and the IP address used, regardless of the technology and the protocol used;
  • the internet service used

c. Cookies Policy, Disclosure pursuant to art. 13 and 14 GDPR

Definitions, characteristics and application of the legislation

 

Cookies are small text files that the sites visited by the user send and record on his computer or mobile device, to be then re-transmitted to the same sites at the next visit.

Thanks to cookies, a website remembers the user’s actions and preferences (such as login data, the chosen language, font size, other display settings, etc.) so that they do not have to be indicated again when the user returns to visit said site or browse from one page to another.

Cookies, therefore, are used to perform computer authentication, monitoring sessions and storing information regarding the activities of users accessing a site and may also contain a unique identification code that allows you to track the user’s navigation inside of the site itself for statistical or advertising purposes.

During navigation on a site, the user can also receive on his computer or mobile device cookies of websites or web servers other than the one he is visiting (so-called “third-party” cookies).

Some operations could not be performed without the use of cookies, which in some cases are therefore technically necessary for the same functioning of the site.

There are various types of cookies, depending on their characteristics and functions, and these can remain in the user’s computer or mobile device for different periods of time: cd session cookies, which is automatically deleted when the browser is closed; cd persistent cookies, which remain on the user’s equipment until a predetermined deadline.

According to the legislation in force in Italy, the user’s express consent is not always required for the use of cookies.

In particular, “technical cookies”, ie those used for the sole purpose of transmitting a communication over an electronic communications network, or to the extent strictly necessary to provide a service explicitly requested by the user, do not require such consent.

In other words, these are cookies that are essential for the operation of the site or necessary to perform activities requested by the user.

Among technical cookies, which do not require an express consent for their use, the Italian Data Protection Authority (see Determination of the simplified procedures for information and the acquisition of consent for the use of cookies ‘May 8, 2014, hereinafter only “Ruling”) also includes:

  • cookie analytics” when used directly by the site operator to collect information, in aggregate form, on the number of users and how they visit the site
  • browsing or session cookies (to authenticate), strictly necessary for the operation of the Site or to allow the user to take advantage of the contents and services requested by them
  • functional cookies , which allow the user to navigate according to a series of selected criteria (for example, the language, the products selected for purchase) in order to improve the service provided
  • For “profiling cookies“, vice versa, ie those aimed at creating profiles related to the user and used to send advertising messages in line with the preferences expressed by the same in the context of surfing the net, a prior consent of the user is required.

ATTENTION: by disabling technical and / or functional cookies, the Site may not be available or certain services or certain functions of the Site may be unavailable or may not work properly and you may be forced to change or manually enter certain information or preferences each time you will visit the site.

What do we use cookies for?

We use cookies to make the use of our Sites easier and to better adapt them to your interests and needs. Cookies can also be used to help us speed up your future experiences and activities on our Sites.

We also use cookies to compile anonymous aggregate statistics that allow us to understand how people use our Sites and to help us improve the structure and contents of these sites. We are not able to identify you personally through this information.

Necessary

What do they do?

These cookies are essential for the proper functioning of our sites, allow people to browse our websites and take advantage of its features such as storing previous actions (texts inserted) when you return to a page during the same session.

These cookies collect my personal data / identify me?

These cookies do not identify you as an individual.
If you do not accept these cookies, the performance of the website, or sections thereof, may be impacted


Performance

What do they do?

These cookies help us to understand how users interact with our websites by providing information regarding the sections visited, the time spent on the site, and any matter that has emerged, for example an error message. This helps us to improve the performance of our websites.

These cookies collect my personal data / identify me?

These cookies do not identify you as an individual.
If you do not accept these cookies, the performance of the website, or sections thereof, may be impacted


Functionality

What do they do?

These cookies allow our websites to remember the choices you make (for example, your username, the chosen language or the region in which you are, any products included in the shopping cart) to provide you with a more personalized online experience . They can also allow users to view videos, enter games and interact with social tools such as blogs, chatrooms and forums.

These cookies collect my personal data / identify me?

The information that is collected by these cookies may include personally identifiable information that you have provided, for example your username or profile picture. We will always be transparent to you regarding what information we collect, how we use it and who we share it with.
If you do not accept these cookies, the performance and functionality of the website could be impacted and access to the contents of the site could be limited.


Targeting / advertising

What do they do?

These cookies are used to present content that best suits you and your interests. They can be used to display targeted advertisements or to limit the number of times you see an advertisement. They also help us measure the effectiveness of advertising campaigns on our websites.
We may use these cookies to remember the websites you have visited and we may share this information with third parties, including our agencies and advertisers.

These cookies collect my personal data / identify me?

The majority of cookies of this type track consumers through their IP address and therefore may collect some personally identifiable information. For more information about these cookies, including the information they collect and how they are used, see the relevant table.


 

Third-party cookies, ie cookies of sites or web servers other than that of bed-and-breakfast-milano.it, used for the purposes of these third parties, including profiling cookies.

Please note that these third parties, listed below with the related links to privacy policies, are independent data controllers collected through the cookies they serve; therefore, you must refer to their policies regarding the processing of personal data, information and consent forms (selection and de-selection of the respective cookies), as specified in the aforementioned Order.

For the sake of completeness, we further specify that bed-and-breakfast-milano.it does its best to track cookies on its Site. These are updated regularly in the table below, where we give transparency on cookies directly sent by bed-and-breakfast-milano.it and their purposes.

Regarding the third parties that send cookies through our site, we provide below the links to their respective privacy policies: to these third parties we demand, as already specified, the responsibility to provide the information and collect the consent of users, as expected from the Measure.

This responsibility is to be referred not only to cookies that third parties send directly, but also to any additional cookies that are sent via our site by virtue of the use of services that the third parties themselves enjoy. In fact, with respect to these cookies, sent by service providers of the aforementioned third parties, B&B Papillon does not have the possibility to exercise any control and does not know its characteristics or purposes.

Which cookies uses this website and what are their main characteristics:

 

Cookie name: DisplayCoookieConsent

Description: This cookie is released by clicking “close message”
Category: technical programming cookie
Deadline: 12 months


Cookie name: cluster-clusterBAK

Description: they are used for system load balancing between hosting clusters.
Category: functional third-party cookies (OVH) OVH cookie policy
Deadline: 1 hour


Cookie name: clusterD

Description: they are used for system load balancing between hosting clusters.
Category:
functional third-party cookies (OVH) OVH cookie policy
Deadline:
1 hour


If the user does not wish to receive any type of cookie on his or her computer, either from the bed-and-breakfast-milano.it site or from others, he can increase the privacy protection level of his browser through the appropriate function.

Cookie settings

Following is possible for you to make a choice with reference to the reception of profiling cookies. Failure to authorize the specified cookies (profiling) will not affect the operation of the Site. You can block or delete (in whole or in part) technical and functional cookies through the specific functions of your browser.

We inform you however that not allowing technical cookies could make it impossible to use the site, view the contents and take advantage of the related services.

Inhibiting cookies of functionality may mean that some services or certain functions of the Site are not available or do not work properly and you may be forced to change or manually enter certain information or preferences each time you visit the Site.

The choices made in reference to cookies on the Site will be in turn registered in a special cookie. This cookie may, however, in some circumstances not work properly: in such cases, we recommend that you delete unwanted cookies and inhibit their use through the functionality of your browsers.

Your preferences regarding cookies will be reset if you use different devices or browsers to access the site.

How can I check or delete cookies?

Most internet browsers are initially set to accept cookies automatically. You can change these settings to block cookies or to warn you that cookies are being sent to your device.

There are several ways to manage cookies. Please refer to the instruction manual or the help screen of your browser to find out how to adjust or change your browser settings.

If you disable the cookies we use, this could affect your experience while you are on our sites, for example you may not be able to visit certain sections or not receive personalized information when you visit our site.

If you use different devices to view and access Internet sites (for example, computers, smartphones, tablets, etc.), you will need to make sure that each browser on each device is adjusted to reflect your cookie preferences.

How to view and modify cookies through your browser

You can select which proprietary cookies to authorize through the appropriate procedure set on this page, as well as authorize, block or delete (in whole or in part) cookies through the specific functions of your browser (browser).

For more information on how to set preferences on the use of cookies through your browser, you can consult the instructions:

Internet Explorer
Firefox
Chrome
Safari

More specific information

Session / temporary: These cookies are deleted from your device when you leave the website.
Permanent / persistent: These cookies are not deleted from your device when you leave the website. They remain on your device for a longer period of time.

PERFORMANCE – Analytical / Tracking

What does it do?
Provides anonymous / aggregate information on where you go and what you do on our sites and on other websites.

How long is the cookie on your device?
Persistent, session and third parties

Details on the cookie:

Google Analytics
For information on Google Analytics click here

YouTube Tracking
For information on YouTube click here


FUNCTIONALITY – Social Media / sharing

What does it do?
They allow you to share comments / ratings / pages / bookmarks and help you simplify access to social networks and social tools on the internet.

How long is the cookie on your device?
Third parts

Details on the cookie
Facebook
For information on Facebook Connect click here
For information on Facebook’s social plug-ins click here

Twitter
For information on Twitter Click here

YouTube
For information on YouTube click here


TARGETING / ADVERTISING – Cross-site tracking of sites

What does it do?
It provides anonymous information about visitors, for example the sites they visit before and / or after visiting our website.

How long is the cookie on your device?
Persistent, session and third parties

Details on the cookie
Currently we do not use cookies for these features on our websites


Rich Media

What does it do?
They support various and diverse features of functionality on our Sites and associated sites, such as viewing videos, using internet coupon codes / loyalty applications and downloading music.

How long is the cookie on your device?
Persistent, session and third parties.

Details on the cookie
YouTube
For information on YouTube click here


Beacon Domini

What does it do?
Web beacons (also known as web bugs / pixel tags / clear GIFs) control visitor behavior on websites and can provide information on, for example, what users do on websites and the IP addresses of users to third-party companies.

How long is the cookie on your device?
Persistent, session and third parties

Details on the cookie
We currently do not use ‘beacon’ cookies on our websites

What does it do?
They support various and different elements of functionality on our Sites.

How long is the cookie on your device?
Persistent, session and third parties

Details on the cookie
maps.google.com
For information on maps.google.com click here


 

3. Purpose of the processing

The treatment we intend to carry out, with its specific consent where necessary, has the following purposes:

a. Allow the provision of the Services requested by you and the subsequent and autonomous management of your user profile created at the time of supply of the Services.

b. allow browsing and consultation of the bed-and-breakfast-milano.it website;

c. respond to requests for assistance or information, which we will receive via e-mail, telephone or chat through the “Contact Us” page of our Website.

d. fulfill legal, accounting and tax obligations;

e. carry out direct marketing via e-mail for services similar to those signed by you, unless you have objected to this treatment initially or during subsequent communications, for the pursuit of the legitimate interest of bed-and-breakfast-milano.it to promote products or services to which you can reasonably be interested;

f. to elaborate studies, researches, market statistics; send advertising material, information, commercial information or surveys to improve the service (“customer satisfaction”) via e-mail or text message, and / or through the use of the telephone with operator and / or through the official pages of bed-and-breakfast-milano.it on social networks;

g. make personalized business proposals based on the products or services you have purchased, or about which you are interested in browsing our Website, or on the basis of the group of customers you belong to (profiling). This means, for example, that if you are a retailer you will receive commercial offers for retailers; if you have surfed our site to search for information on certain services, you will receive offers related to these services; finally, if you are using a service, on the basis of your use of the service you will receive targeted communications from bed-and-breakfast-milano.it

4. Legal basis and mandatory or optional nature of the processing

Legal basis for processing Personal Data for the purposes set out in Section 3 (abc) is art. 6 (1) (b) of the Regulation as the processing is necessary for the provision of the contracted services. Provision of Personal Data for these purposes is optional but failure to provide it would make it impossible to activate the required Services.

The processing performed for marketing purposes described in section 3 (f) and for communication to third parties described in section 3 (g) are based on the release of your consent pursuant to art. 6 (1) (a) of the Rules. The provision of your Personal Data for these purposes is entirely optional and does not affect the use of the Services.

The treatments referred to in section 3 (e), carried out for the purpose of e-mail marketing on products or services similar to those purchased by you, find instead its legal basis, pursuant to art. 6.1.f of the Regulations, in the legitimate interest of bed-and-breakfast-milano.it to promote its products or services in a context in which the interested party can reasonably expect this type of treatment, to which he can also oppose at any time.

So far as, if you wish to oppose the processing of your data for marketing purposes, referred to in sections 3 (e) and 3 (f), you can at any time do so by email, or by sending a request by mail or through the proposed mechanism in the footer of commercial emails. The profiling treatment referred to in section 3 (h), to which you can object at any time, is based on the legitimate interest of the Data Controller, pursuant to article 6.1.f. of the Regulations, to personalize their commercial communications. The treatment referred to in section 3 (i) is also based on the legitimate interest of the owner to detect frauds and frauds committed against him, in accordance with art. 6.1.f of the Rules.

5. Recipients of personal data

Your Personal Data may be shared, for the purposes referred to in Section 3 above, with:

a. subjects that typically act as data controllers, that is:

i) people, companies or professional firms that provide assistance and advice to bed-and-breakfast-milano.it in accounting, administrative, legal, tax, financial and debt collection with regard to the provision of the Services;

ii) subjects with whom it is necessary to interact for the provision of the Services (for example the national and foreign registration Authorities to transmit the technical and administrative documentation and the Maintainer forms, the authorities that manage the WHOIS database that contains the personal data of the assignees of domain names, the subjects that provide the payment service by credit card, etc.

iii) or subjects delegated to perform technical maintenance activities (including maintenance of network equipment and electronic communications networks);

b. subjects, entities or authorities that are obliged to communicate their personal data in accordance with legal provisions or orders of the authorities (for example, in the course of criminal investigations B&B Papillon may receive requests from the judicial authority to provide log of telematic traffic);
c. persons authorized by bed-and-breakfast-milano.it to the processing of Personal Data necessary to carry out activities strictly related to the provision of the Services, which are committed to confidentiality or have an appropriate legal obligation of confidentiality, such as employees of bed-and-breakfast-milano.it;
d. business partners for their own purposes, autonomous and distinct, only if you have given a specific consent.

6. Transfers of personal data

Some of his Personal Data are shared with Recipients that could be found outside the European Economic Area. bed-and-breakfast-milano.it ensures that the processing of their Personal Data by these Recipients takes place in compliance with the Rules.

Within the domain name registration services, the data are communicated to the subjects listed in section 2 (e) of this policy: in some cases such processing involves the transfer of the data in question outside the European Economic Area. Given that this transfer is necessary for its use of the service, according to the current privacy legislation, it is justified pursuant to art. 49 (1) (b) of the Rules.

7. Data retention

Personal Data processed for the purposes set out in section 3 (abc) will be kept for the time strictly necessary to achieve those same purposes. In any case, since these are treatments carried out for the provision of Services, bed-and-breakfast-milano.it will process Personal Data up to the time allowed by Italian law to protect its interests (Article 2946 of the Italian Civil Code).

Personal Data processed for the purposes set out in Section 3 (d) will be kept until the time provided for by the specific obligation or applicable law.

For the purposes referred to in section 3 (e) (f), your Personal Data will be processed until the revocation of your consent or until three years after you have ceased to be a customer of bed-and-breakfast-milano.it, or you are simply registered on the Site, and has not made any purchase of products or services.

In any case, it is possible for bed-and-breakfast-milano.it to keep your Personal Data up to the time allowed by Italian law to protect its interests (Art. 2947 (1) (3) cc). Further information about the data retention period and the criteria used to determine this period can be requested by writing to the Data Controller or the DPO.

8. Rights of the interested parties

You have the right to ask bed-and-breakfast-milano.it, at any time, access to your Personal Data, to correct or cancel them or to oppose their processing in the cases provided for in Article 20 of the Rules, you have the right to request the limitation of treatment in the cases provided for by art. 18 of the Regulations, as well as obtaining in a structured format, in common use and readable by automatic device, the data concerning it (portability), in the cases provided for by art. 20 of the Rules.

Requests should be sent in writing from here: dpo@bed-and-breakfast-milano.it

9. Changes

This privacy policy is effective from 22 May 2018. bed-and-breakfast-milano.it reserves the right to modify or simply update its content, in part or completely, also due to changes in the applicable legislation. If the modifications to the present Policy regard substantial changes in the treatments or may have a significant impact on the interested parties, bed-and-breakfast-milano.it will take care to notify them to the interested parties.